I dont understand Canon.... I have CarePak on my equipment, 2 bodies and multiple lenses. Yet when i go to my Profile on their site, only 2 CarePaks show.
Ive tried more than once to get the others to show by calling Canon and re-submitting the proofs of purchase, etc., but they cant seem to get the info to show.
Does anyone else have this problem?
Also, I have had my 7DMkII and lenses worked on more than once by Canon, yet the Service History is empty when i look at the details on their site. How come? Do others not see their history if the equipment has been worked on?
Ive tried more than once to get the others to show by calling Canon and re-submitting the proofs of purchase, etc., but they cant seem to get the info to show.
Does anyone else have this problem?
Also, I have had my 7DMkII and lenses worked on more than once by Canon, yet the Service History is empty when i look at the details on their site. How come? Do others not see their history if the equipment has been worked on?